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Home
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Membership
> Labour Relations Service Feedback
Labour Relations feedback form
General
Name
*
Department
*
Email
*
Phone
*
Subject of your case
*
ACFO Representative(s)
*
Please rate these statements using the following rating system
1 = Strongly disagree 2 = Disagree
3 = Agree 4 = Strongly agree
5 = N/A
Question #1
I was able to find contact information for ACFO without difficulty
1
2
3
4
5
Comments
Question #2
I was served in the langauge of my choice
1
2
3
4
5
Comments
Question #3
ACFO staff served me in a professional manner
1
2
3
4
5
Comments
Question #4
My emails and calls were returned in a timely fashion
1
2
3
4
5
Comments
Question #5
The ACFO representative(s) fully explained all available options
1
2
3
4
5
Comments
Question #6
The ACFO representative(s) recommended a course of action to address my issue
1
2
3
4
5
Comments
Question #7
I received answers to all of my questions
1
2
3
4
5
Comments
Question #8
I was consulted in the decision-making process
1
2
3
4
5
Comments
Question #9
I was fully briefed on meetings and conversations that occurred in relation to my file
1
2
3
4
5
Comments
Question #10
I was kept up to date on the progress of my file
1
2
3
4
5
Comments
Question #11
I was fully advised of the process that was used to address my concerns
1
2
3
4
5
Comments
Question #12
I agree with the course of action that was taken to address my situation
1
2
3
4
5
Comments
Question #13
Confidentiality was maintained throughout the process
1
2
3
4
5
Comments
Question #14
My issue was resolved to my satisfaction
1
2
3
4
5
Comments
Question #15
I am satisfied with the services provided by ACFO
1
2
3
4
5
Comments
Question #16
ACFO took all available actions to address my concerns
1
2
3
4
5
Comments
Question #17
I would contact ACFO again if I had another work-related issue
1
2
3
4
5
Comments
Question #18
I would recommend ACFO’s services to other FIs
1
2
3
4
5
Comments
Additional comments
Comments
Follow up
Would you like ACFO’s Executive Director to follow up with you regarding the service provided?
Yes
No
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