Last week, ACFO launched a FI Community Phoenix Impact Study follow-up survey to build on information gathered from the November study on the true extent of Phoenix’s effects on the FI Community. While PSPC reports that things are slowly improving, early numbers from our winter survey demonstrate little progress has been made and that lasting effects are beginning to take hold, particularly related to mental health.

Of the 900 survey responses so far, some early statistics include:

  • 73% of respondents have experienced issues with pay or compensation;
  • Among the FIs who have experienced pay or compensation issues, 86% still have outstanding issues and more than 60% still have multiple issues outstanding; and
  • 41% of respondents reported their mental health has been affected by Phoenix issues.

The survey will be closing this week. If you haven’t yet completed it, this is your opportunity to help hold PSPC accountable and build real numbers on the Phoenix debacle. If you did not receive a link to the survey in your inbox, please contact Lauren Doty at

We urge all FIs to complete this survey even if you completed the survey in the fall, if your case(s) have been resolved or if you haven’t been affected by Phoenix directly. Survey responses are anonymous, but you may contact or call 1-877-728-0695 for assistance with the issues you’re facing. For any questions about the survey, please contact Lauren Doty at

Finally, if Phoenix stresses have begun to affect your quality of work or your quality of life, you’re not alone. We encourage you to see your family doctor, contact the 24-hour Employee Assistance Program (EAP) crisis hotline at 1-800-268-7708 or contact a Labour Relations Advisor.