We have been receiving increasing reports from our members of not receiving ACFO-ACAF emails or having issues accessing content within them. Many of these individuals have been using their work email address to receive ACFO-ACAF communications. 

If you’re currently using your work email address to receive ACFO-ACAF emails, we strongly encourage you to update your default email address to your home email, for several reasons: 

  1. If you change departments, you won’t stop receiving our emails; 
  2. If you go on leave, you won’t miss out on emails potentially requesting your action within a short turnaround time;
  3. Your department’s firewall won’t prevent our emails from getting through to your inbox;
  4. If you are in a high-security department, links won’t be stripped from the content of the email;
  5. Technically, since your work email is the property of the employer, they could block communication from ACFO-ACAF at any time. 

To update your email address to your home email, please follow these instructions: 

  1. Visit the my.ACFO-ACAF portal.
    1. Click here to learn how to create an account if you haven’t already.
  2. Once logged in, under Make Changes, select Update Email. 
  3. Ensure your home email address is correctly listed, and next to your home email, click Make Primary. 

We thank you for taking the time to update your email address. Being able to engage with our members is a top priority—regular communication with you enables us to serve you as best as possible and give you the most value for your union dues, so we appreciate regularly updating your profile with us so you continue to receive our communications.