Labour Relations Service Feedback

Labour Relations Service Feedback

General






Please rate these statements using the following rating system
1 = Strongly disagree
2 = Disagree
3 = Agree
4 = Strongly agree
5 = N/A

Question #1

I was able to find contact information for ACFO without difficulty
12345

Question #2

I was served in the language of my choice
12345

Question #3

ACFO staff served me in a professional manner
12345

Question #4

My emails and calls were returned in a timely fashion
12345

Question #5

The ACFO representative(s) fully explained all available options
12345

Question #6

The ACFO representative(s) recommended a course of action to address my issue
12345

Question #7

I received answers to all of my questions
12345

Question #8

I was consulted in the decision-making process
12345

Question #9

I was fully briefed on meetings and conversations that occurred in relation to my file
12345

Question #10

I was kept up to date on the progress of my file
12345

Question #11

I was fully advised of the process that was used to address my concerns
12345

Question #12

I agree with the course of action that was taken to address my situation
12345

Question #13

Confidentiality was maintained throughout the process
12345

Question #14

My issue was resolved to my satisfaction
12345

Question #15

I am satisfied with the services provided by ACFO
12345

Question #16

ACFO took all available actions to address my concerns
12345

Question #17

I would contact ACFO again if I had another work-related issue
12345

Question #18

I would recommend ACFO's services to other FIs
12345

Additional comments

Follow up

Would you like ACFO's Director of Labour Relations to follow up with you regarding the service provided?
YesNo

Back to top